Warranty

We provide a two-year manufacturer warranty from the date of purchase for all Induktiv Products

 

Induktiv warrants our products against defects in material, manufacturing, or workmanship under normal use within the applicable Warranty Period, subject to conditions contained in this limited warranty. This manufacturer warranty strictly does not cover damages to the product or personal property, such as your smartphone, headphones, accessories, or other devices, that arise from negligence, misuse, normal wear and tear, modification, accident (dropping the product, etc.), or not following the instructions.

Induktiv does not warrant and is not responsible for the repair or replacement of any smartphone, accessories, or other device made by anyone other than Induktiv.

 

What is Not Covered Under Warranty

Damages to Induktiv products that might have resulted from normal wear and tear, removal or installation, misuse or abuse, or modification are not covered under Induktiv's warranty. Induktiv will not be liable for any damages that may result from the use of any Induktiv product. The warranty does not cover the repair or replacement of property such as electronic devices and/or other personal property.

Products that we not purchased from induktiv.com or an authorized retailer are not covered under the warranty.

 

How to Submit a Warranty Claim

If your Induktiv product is defective and a valid warranty claim has been submitted, we will send you a brand new replacement. In some cases, you may be required to return the defective product for inspection. We cannot guarantee that the exact style, color, or product for the claim will be in stock at the time that your warranty claim is processed but we wouldn't want you to be left empty-handed! In this case, we will offer store credit in the amount paid for the original item. The store credit never expires and will be valid for any product found at induktivcharging.com.

Proof of purchase and either a picture or video of the product defect are required to submit a valid warranty claim. All warranty claims for items that were not purchased directly from induktivcharging.com must include proof of purchase from an authorized retail partner. Any item purchased from an un-authorized reseller will not be valid for returns or warranty claims.